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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jodi Hunt

March 7, 2025

5  out of  5
rating by Jodi Hunt
"So impressed with my experience at Stare Farm, rates are amazing, staff is wonderful, service was quick and efficient - would definitely recommend!"
We responded:
"Thank you for your kind words, Jodi!! Welcome to our Agency!!"
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Bill Wehrmacher

February 28, 2025

5  out of  5
rating by Bill Wehrmacher
"Shanna contacted me when I clicked a button when I was considering changing my insurance. She was very polite, friendly, listened to my questions, answered them, and basically gave me confidence both her and State Farm. I've had several phone conversations and one face to face meeting, all of which were equally informative and pleasant. As a result, I'll become a new customer on the 21st of March. Excellent service."
We responded:
"Thank you Bill for the review! Welcome to our agency!!! We are so happy to have you with us:)"
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Carrie Preusse

February 22, 2025

5  out of  5
rating by Carrie Preusse
"Easiest insurance switch ever… great rates, outgoing, friendly and handled everything so I did not have too."
We responded:
"Thank you Carrie for the review. Our goal is to provide you with great customer service. We appreciate your business"
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Paul Caudle

February 19, 2025

5  out of  5
rating by Paul Caudle
"Missy handled my policy needs beautifully adding road side assistance and keeping my premium a good value lower than the increase my previous company was asking."
We responded:
"Thank you for your 5 Star review, Paul. We are happy that Missy was able to provide you with a great experience. Thank you for trusting is our agency"
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Alex Schipper

February 7, 2025

5  out of  5
rating by Alex Schipper
"Very helpful and timely. Will be sending contact info to friends!"
We responded:
"Thank you for your review, Alex! We are happy to help you with your insurance & look forward to helping your friends too! :)"
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Chris Wisness

February 7, 2025

5  out of  5
rating by Chris Wisness
"We decided to start shopping around for insurance quotes. I’ve had State Farm in the past but had issues so I went in with doubts. Shanna addressed all my issues and helped me save $2000 a year while upgrading my plans! She has gone out of her way to answer any questions I have and explain all the extra coverage options and add ons. I have already recommended friends and will continue to."
We responded:
"Hi Chris! Thank you for sharing your experience & compliments to Shanna! I'm glad that we were able to help you with coverage, service & price for your insurance, as well as remove any doubts! Welcome back to State Farm!"
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Sandy Skaja

January 9, 2025

5  out of  5
rating by Sandy Skaja
"The customer service that we received from Missy at State Farm was top-notch. She was very attentive to our needs, very timely, and thoroughly explained all aspects of our home and auto policies. I would definitely recommend the Molly McGillen State Farm Insurance Agency to anybody looking for an insurance quote."
We responded:
"Thank Sandy for your review of our office and of Missy!! We appreciate you!!"
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Erica Ochs

January 8, 2025

5  out of  5
rating by Erica Ochs
"Molly's office is one of the best! Give this office a call for all your insurance needs and ask for Jessica!"
We responded:
"Thanks Erica for the review!!!"
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Mary Johnson

December 12, 2024

5  out of  5
rating by Mary Johnson
"Jessica is so knowledgeable and helped us save a great amount on our insurance by switching to State Farm. We highly recommend the Molly McGillen team!"
We responded:
"Thank you for the review, Mary!! Welcome to our agency!!! "
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Sam Uppaluri

December 2, 2024

5  out of  5
rating by Sam Uppaluri
"I worked with Missy at the Agency and it was a very pleasant experience. Missy was very efficient in gathering what she needed to provide me with a very competitive bid for my auto and home insurance in a timely manner. I was very impressed with her knowledge and professionalism. Thank you Missy!"
We responded:
"Thanks for the compliments to Missy, Sam! We are honored to serve your home and auto insurance needs. Welcome to State Farm!"
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Sandra Tietz

November 30, 2024

5  out of  5
rating by Sandra Tietz
"I found all of the office staff to be very informative and easy to work with. They continued to follow up with me and give me my options."
We responded:
"So great to hear, Sandra! Thanks for your review! We are happy to serve your insurance needs!"
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Mark Lundberg

November 12, 2024

5  out of  5
rating by Mark Lundberg
"I was in the process of moving and requested a quote from my rental insurance company. I had to sift through 3 separate emails just to get a contact phone number and the quote I received was 3x more than what I am currently paying. I reached out to Molly's team and spoke with Missy. They got me a quote the same day that was significantly less, covered what I was looking to have covered, and bundled it with my Auto insurance. 10/10. If you are looking for a solid rate and fast response time, reach out to their team"
We responded:
"Welcome to our Agency Mark! We are so thrilled that Missy was able to guide you through the process and made it stress free and hassle free! She is such a huge asset to our team and we are thankful to have her! Thank you for the wonderful review and kind words! It means so much!"
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guillermo diaz

November 6, 2024

5  out of  5
rating by guillermo diaz
"Greater customer service Muy buen servicio garantizado al 100%"
We responded:
"Thanks for the review, Guillermo!! We appreciate it and honored to serve your insurance needs :) Cute picture! Muchas Gracias!"
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Cory Woida

November 6, 2024

5  out of  5
rating by Cory Woida
"Very friendly and easy to work with! I highly recommend them."
We responded:
"Thank you for the 5 star Review Cory! We appreciate your business!!!"
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Nancy Sjoberg

November 5, 2024

5  out of  5
rating by Nancy Sjoberg
"Missy made everything smooth as I transitioned to State Farm for home and auto. She was very responsive to my questions and messages. That's important to me as a policy holder. She also offered better premiums, which was a priority."
We responded:
"Thanks for your review, Nancy! We agree that service, coverage & price are important when it comes to home and auto insurance :) Welcome to State Farm!"
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Amy Larkin

November 4, 2024

5  out of  5
rating by Amy Larkin
"Shanna kept in touch with me for a year and when she was able to lower my insurance I was happy to switch. Very grateful for her persistence."
We responded:
"Thank you so much for sharing your experience with Shanna! Glad she was able to help you switch and save. Welcome to our agency!!"
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guillermo diaz

November 1, 2024

5  out of  5
rating by guillermo diaz
"Super great service recommend 100%"
We responded:
"Thank you for the 5 star review, Guillermo!! "
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Jacob Luebke

October 25, 2024

5  out of  5
rating by Jacob Luebke
"Very helpful and very much appreciate their business."
We responded:
"Thanks for the review, Jacob! So glad we were able to help you with your insurance needs!!"
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Petey Nucka

October 16, 2024

1  out of  5
rating by Petey Nucka
"My experience with State Farm: Molly McGillen in New Prague started off well, but unfortunately, it quickly went downhill. The initial setup process was smooth, and they were very helpful. However, I was told I’d be meeting with Molly, but instead, I was given someone else. While this was fine, it should have been communicated up front. The real issues began when I had a question regarding my policy. I was told I needed to come into the office to discuss it. Despite my busy schedule, I made the time and scheduled an appointment, specifically to meet with Molly. When I arrived, I was informed she was unavailable, and again, I was given someone else. This person hadn’t prepared for my visit, didn’t seem to know what I was there for, and didn’t provide any answers to my questions. I couldn’t help but ask why this couldn’t have been handled over the phone, as the appointment felt like a complete waste of my time. Another major issue was with a roof claim after a hailstorm. My neighbors, all insured by different companies, had their roofs replaced quickly—mine, however, was replaced last, nearly two months later. The final straw was a claim for water damage. I’ve had to constantly call my local State Farm office just to get in touch with my adjuster. Each time I speak with him, he tells me he’s “working on it” and is “almost done,” but it’s been three weeks, and there’s still no progress. My contractor can’t begin repairs until he gets the green light from State Farm, and we’re stuck waiting. To make matters worse, my local State Farm office has no issue calling me weekly to push life insurance, but they can’t seem to follow up on whether their adjuster is doing his job. It feels like they couldn’t care less about actually resolving my claim. At this point, I no longer feel comfortable doing business with them. I can’t tolerate such poor communication and lack of follow-through. The only positive I can mention is how easy it was to set up my policy initially, but that alone doesn’t make up for the consistent issues I’ve faced. As a result, I’ll be switching insurance providers. One star."
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Wendi Getting

October 10, 2024

5  out of  5
rating by Wendi Getting
"She did an awesome job"
We responded:
"Thanks for your review, Wendi! I'm glad Jess was able to help you with your drive safe & save set up!! "
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jon vonbank

September 15, 2024

5  out of  5
rating by jon vonbank
"Very kind and informative! Saved over 50% on my car insurance and assisted with numerous other savings offers. Would recommend!"
We responded:
"Thanks for your review, Jon! That is really awesome that we were able to help you save 50% on your car insurance! Welcome to State Farm!"
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Judy Grossmann

September 9, 2024

5  out of  5
rating by Judy Grossmann
"Shanna was very nice to set up our car to the Drive Safe and Save App. We really appreciated all her help. Thank you."
We responded:
"Hi Judy! Thank you for your review! I'm glad Shanna was able to help you get your Drive Safe & Save set up! "
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Tanya Miller-Winn

August 28, 2024

5  out of  5
rating by Tanya Miller-Winn
"Shanna was awesome!"
We responded:
"I'm glad that Shanna was able to help you with your insurance, Tanya! We look forward to serving you in the years to come!"
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Jim Docken

August 26, 2024

5  out of  5
rating by Jim Docken
"Great friendly service! Answered all my questions through the process of looking for a new insurance company."
We responded:
"Hi Jim! Thanks for your review! I'm glad to hear your insurance questions were answered! Welcome to the State Farm Family!"
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Dorothy Gilk

August 21, 2024

5  out of  5
rating by Dorothy Gilk
"Missy Pexa is my new Insurance Agent and provided excellent customer service. I am happy I switched and also now having lower rates! Give this State Farm Agency in New Prague, MN a try."
We responded:
"Welcome to State Farm, Dorothy! I'm glad Missy provided excellent service in helping you switch over your insurance. Glad to hear we were able to save you money as well!!"