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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Emelia Halbmaier

November 11, 2026

5 out of 5 rating by Emelia Halbmaier
"Such friendly individuals working with Molly at State farm! Missy was such an easy person to contact and work with! She had so much information to share and made it easy to understand. Really made it an easy process for a new home owner!"
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Theresa Lekang

November 11, 2026

5 out of 5 rating by Theresa Lekang
"Shanna helped me with my insurance needs when I moved to Minnesota last year. She is very knowledgeable and professional. And very nice!"
We responded:
"Theresa, thank you for coming back and leaving this review a year later! It's great to know things are still feeling great for you and your coverage even with all this time passed!"
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Peter Strube

November 6, 2026

5 out of 5 rating by Peter Strube
"Some of the nicest people i have had to deal with"
We responded:
"Peter, we love the compliment! It's easy to be kind when you have great customers and a great team working with you."
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Ben Mataruse

November 5, 2026

5 out of 5 rating by Ben Mataruse
"The Molly McGillen office has served my insurance needs for several years now. In my experience they provide a great personalized experience. Jessica Carter has been my point of contact. She has diligently saved me money without compromising coverage on different coverages. Jessica provides all options available and patiently ensures you optimize products and offerings available to you. Her service and execution have been one of the primary reasons I have stayed with State Farm and the Molly McGillen office.
Highly recommend this office and Jessica!"
We responded:
"Thank you so much for your kind words and continued trust in the Molly McGillen office! We're thrilled to hear that Jessica has been able to provide you with personalized service and help save you money while maintaining the coverage you need. Your recommendation means a lot to us, and we look forward to continuing to serve your insurance needs for years to come!"
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Amy Vonbank

November 3, 2026

5 out of 5 rating by Amy Vonbank
"State farm is very professional and easy to work with. They have great customer service!"
We responded:
"Amy, thanks so much for the great review! We appreciate you and hope to be serving you for many years to come!"
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Katie Realander

October 23, 2026

5 out of 5 rating by Katie Realander
"Just switched to state farm because it saved us a considerable amount of money. Missy was great to work with. She was great about answering questions and made switching super fast and easy."
We responded:
"Katie, welcome to the neighborhood! We are happy to have you. Please let us know if you need anything. Glad to hear that Missy took such great care of your policies."
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Dixie Houser

October 20, 2026

5 out of 5 rating by Dixie Houser
"She was very friendly, complete and efficient."
We responded:
"Dixie, thank you for the review! Enjoy your rides with your new motorcycle insurance! "
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Ann Schanderson

October 16, 2026

5 out of 5 rating by Ann Schanderson
"Exceptional customer service."
We responded:
"Ann, I am proud of my team for their ability to provide the best care and service for our customers! I'm happy you see that too! "
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Ken From Charlotte

September 25, 2026

5 out of 5 rating by Ken From Charlotte
"Since moving back to New Prague 4.5 years ago we have been working with Shanna @ the Molly McGillen agency. She has been wonderful to work with. She is prompt, knowledgeable and always pleasant to discuss my insurance needs (also with the best prices in the area). State Farm customer service is rated #1 across the United States. Easy decision to give them a 5* rating."
We responded:
"Ken, always a pleasure to have long standing customers like you! Thank you for trusting my team and my agency. "
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Terra Watts

September 23, 2026

5 out of 5 rating by Terra Watts
"I have worked with Molly and her team since the switch over from Bill! It was a smooth transition. Love knowing that when I call, they actually answer the phone and all of questions get answered. Knowing that my vehicle and home are protected Plus multiple other life aspects are insured gives me Great Piece of mind. They are truly a phenomenal team."
We responded:
"Terra, making sure we are here when you need us is a top priority! Thank you for trusting us with your coverage. Let us know if you need anything! "
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Mary Pulk

September 22, 2026

5 out of 5 rating by Mary Pulk
"Missy Pexa at Molly McGillen State Farm was so easy to work with. She gave me easy to understand quotes and made the process of changing insurance companies easy. What a great experience."
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Lucinda Rose

September 22, 2026

5 out of 5 rating by Lucinda Rose
"Trustworthy, easy to work with, great communication. Thank you Shanna."
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Kayla Marie

September 9, 2026

5 out of 5 rating by Kayla Marie
"I have been with State Farm since I got my first car back in 2017! Before that my dad had been with Statefarm my whole life, and probably well before then. The ladies in this office are some of the most understanding people you could meet. When my father passed away they worked with me to make sure I did not lose my coverage in the mess of everything. They have answered many many questions and extended payments all so I could adjust to everything. They still reach out asking how I am doing. Also my policy prices are way below what any other competitor has to offer so that is great as well."
We responded:
"Kayla, we are happy to make one thing on your list not as stressful, especially when harder parts in life are happening all around you. We appreciate your trust in us and loyalty to State Farm! "
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Beatrice Van Liew

September 8, 2026

5 out of 5 rating by Beatrice Van Liew
"This agency provides the BEST service ever! The staff are always helpful, cheerful, professional, courteous & most definitely caring. They respond quickly to questions & concerns. If they don’t have an answer, they find out & follow up in a timely manner. The service I’ve received from the staff at this agency has been, & I’m sure will be, par excellence! I’ve been told that State Farm is more expensive than many other providers. My reply: “You get what you pay for. Often the best costs a bit more, but it’s worth it!” I cannot recommend this State Farm highly enough. And, I’m certain you won’t be disappointed. My advice: Join & Welcome to one of the best insurance agencies out there."
We responded:
"Beatrice, this is such a thoughtful review! We are always happy to help. "
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Debe Bohnsack

September 4, 2026

5 out of 5 rating by Debe Bohnsack
"Missy Pexa is such a nice person to work with, I appreciated her knowledge, efficiency and honesty. Never once did I feel like I was asking silly questions or that she felt I was wasting her time. I have been in contact with Missy Pexa in the past regarding quotes on my Home, Cabin and Auto. At that specific time it just did not work for me. She stayed in contact with me, offered to update my quotes. Yesterday I contacted her and she was able to see me at her office this morning. This time it absolutely worked out. She was able to finalize my policy and I left the office with insurance with State Farm.
Walked away feeling very secure and pleased in my decision to change insurance companies."
We responded:
"Debe, this is amazing news! Happy you finally have the coverage you need for your home, auto, and cabin with us. Missy is great, we agree!!"
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Jolene Eotvos

September 3, 2026

5 out of 5 rating by Jolene Eotvos
"This State Farm team is one of the best! The way they keep you in the loop is better then anyone else I've had coverage with. The timely manner or the next day phone call puts your mind at ease. The lady's in the office are the sweetest and actually care.. Thank you for all you guys do for me and my family! ❤️"
We responded:
"Jolene, these are the things I love to hear about the office culture and that we are always there to follow through. Thank you for leaving a review! "
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Sarah Srp

September 3, 2026

5 out of 5 rating by Sarah Srp
"After being switched around to different agents due to ours retiring, this agency has been very helpful. Very quick to respond with questions and very friendly."
We responded:
"Sarah, through all the chaos that can come when an agent retires, we are happy you made it to us! Please let us know if you need anything! "
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Eliza Hammond

August 28, 2026

5 out of 5 rating by Eliza Hammond
"Love this office! Everyone is always helpful and easy to work with."
We responded:
"Eliza, thank you for the amazing feedback! Let us know if you need anything! "
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Katie Johnson

August 19, 2026

5 out of 5 rating by Katie Johnson
"Very helpful with working through account questions! Thank you!"
We responded:
"Katie, thank you for taking the time to let me know about your experience! Having a team with the knowledge mine does is always a comfort to know customers will get what they need when they call! "
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Martin Bustos

August 19, 2026

5 out of 5 rating by Martin Bustos
"I had a great experience with Shanna as she answered all the questions I had. I recommend this business for your insurance needs."
We responded:
"Martin, I love that we were able to get your motorcycle insurance and other car insurance needs established! Please let us know if you need anything! "
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Danielle Pesek

August 18, 2026

5 out of 5 rating by Danielle Pesek
"Super kind and very informative"
We responded:
"Danielle, thank you for the great feedback! "
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Sam Gardner

August 3, 2026

5 out of 5 rating by Sam Gardner
"I’ve been with State Farm for years, and they’ve consistently been transparent, honest, and easy to work with. Whenever I’ve needed to make changes to my policy, they’ve been incredibly helpful and made the process simple. Missy and Kathy are both amazing they’re friendly, knowledgeable, and genuinely care about their customers. I highly recommend them to anyone looking for an insurance team they can trust."
We responded:
"Sam, thank you for the amazing feedback. We value your time and want to make sure we are able to get things figured out for you in a timely manner- looks like my team does that for you!! "
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Ray Holmstrom

August 3, 2026

5 out of 5 rating by Ray Holmstrom
"Love the staff, have handled all my insurance needs quickly and above expectations"
We responded:
"Ray, thank you for taking the time to let me know about your experience! Having a knowledgeable and consistent team is something I love to see acknowledged by others!"
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Maddie Klecker

July 31, 2026

5 out of 5 rating by Maddie Klecker
"Mollys team has been beyond amazing to work with. They are so friendly and helpful!"
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Katie McGathey

July 31, 2026

5 out of 5 rating by Katie McGathey
"I have never had an insurance office be as helpful and knowledgeable as this team is! I have a lot of policies with Mollys office, and each one has been taken care of like it is their own especially our life insurance policies. All of my close family has switched over to State Farm because of Molly's team! Thank you again for answering all our questions and making the insurance process so easy"