State Farm® Insurance Agent Molly McGillen
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sam Uppaluri
December 2, 2024
"I worked with Missy at the Agency and it was a very pleasant experience. Missy was very efficient in gathering what she needed to provide me with a very competitive bid for my auto and home insurance in a timely manner. I was very impressed with her knowledge and professionalism. Thank you Missy!"
"Thanks for the compliments to Missy, Sam! We are honored to serve your home and auto insurance needs. Welcome to State Farm!"
Sandra Tietz
November 30, 2024
"I found all of the office staff to be very informative and easy to work with. They continued to follow up with me and give me my options."
"So great to hear, Sandra! Thanks for your review! We are happy to serve your insurance needs!"
Mark Lundberg
November 12, 2024
"I was in the process of moving and requested a quote from my rental insurance company. I had to sift through 3 separate emails just to get a contact phone number and the quote I received was 3x more than what I am currently paying. I reached out to Molly's team and spoke with Missy. They got me a quote the same day that was significantly less, covered what I was looking to have covered, and bundled it with my Auto insurance. 10/10. If you are looking for a solid rate and fast response time, reach out to their team"
"Welcome to our Agency Mark! We are so thrilled that Missy was able to guide you through the process and made it stress free and hassle free! She is such a huge asset to our team and we are thankful to have her! Thank you for the wonderful review and kind words! It means so much!"
guillermo diaz
November 6, 2024
"Greater customer service Muy buen servicio garantizado al 100%"
"Thanks for the review, Guillermo!! We appreciate it and honored to serve your insurance needs :) Cute picture! Muchas Gracias!"
Cory Woida
November 6, 2024
"Very friendly and easy to work with! I highly recommend them."
"Thank you for the 5 star Review Cory! We appreciate your business!!!"
Nancy Sjoberg
November 5, 2024
"Missy made everything smooth as I transitioned to State Farm for home and auto. She was very responsive to my questions and messages. That's important to me as a policy holder. She also offered better premiums, which was a priority."
"Thanks for your review, Nancy! We agree that service, coverage & price are important when it comes to home and auto insurance :) Welcome to State Farm!"
Amy Larkin
November 4, 2024
"Shanna kept in touch with me for a year and when she was able to lower my insurance I was happy to switch. Very grateful for her persistence."
"Thank you so much for sharing your experience with Shanna! Glad she was able to help you switch and save. Welcome to our agency!!"
guillermo diaz
November 1, 2024
"Super great service recommend 100%"
"Thank you for the 5 star review, Guillermo!! "
Jacob Luebke
October 25, 2024
"Very helpful and very much appreciate their business."
"Thanks for the review, Jacob! So glad we were able to help you with your insurance needs!!"
Petey Nucka
October 16, 2024
"My experience with State Farm: Molly McGillen in New Prague started off well, but unfortunately, it quickly went downhill. The initial setup process was smooth, and they were very helpful. However, I was told I’d be meeting with Molly, but instead, I was given someone else. While this was fine, it should have been communicated up front. The real issues began when I had a question regarding my policy. I was told I needed to come into the office to discuss it. Despite my busy schedule, I made the time and scheduled an appointment, specifically to meet with Molly. When I arrived, I was informed she was unavailable, and again, I was given someone else. This person hadn’t prepared for my visit, didn’t seem to know what I was there for, and didn’t provide any answers to my questions. I couldn’t help but ask why this couldn’t have been handled over the phone, as the appointment felt like a complete waste of my time. Another major issue was with a roof claim after a hailstorm. My neighbors, all insured by different companies, had their roofs replaced quickly—mine, however, was replaced last, nearly two months later. The final straw was a claim for water damage. I’ve had to constantly call my local State Farm office just to get in touch with my adjuster. Each time I speak with him, he tells me he’s “working on it” and is “almost done,” but it’s been three weeks, and there’s still no progress. My contractor can’t begin repairs until he gets the green light from State Farm, and we’re stuck waiting. To make matters worse, my local State Farm office has no issue calling me weekly to push life insurance, but they can’t seem to follow up on whether their adjuster is doing his job. It feels like they couldn’t care less about actually resolving my claim. At this point, I no longer feel comfortable doing business with them. I can’t tolerate such poor communication and lack of follow-through. The only positive I can mention is how easy it was to set up my policy initially, but that alone doesn’t make up for the consistent issues I’ve faced. As a result, I’ll be switching insurance providers. One star."
Wendi Getting
October 10, 2024
"She did an awesome job"
"Thanks for your review, Wendi! I'm glad Jess was able to help you with your drive safe & save set up!! "
jon vonbank
September 15, 2024
"Very kind and informative! Saved over 50% on my car insurance and assisted with numerous other savings offers. Would recommend!"
"Thanks for your review, Jon! That is really awesome that we were able to help you save 50% on your car insurance! Welcome to State Farm!"
Judy Grossmann
September 9, 2024
"Shanna was very nice to set up our car to the Drive Safe and Save App. We really appreciated all her help. Thank you."
"Hi Judy! Thank you for your review! I'm glad Shanna was able to help you get your Drive Safe & Save set up! "
Tanya Miller-Winn
August 28, 2024
"Shanna was awesome!"
"I'm glad that Shanna was able to help you with your insurance, Tanya! We look forward to serving you in the years to come!"
Jim Docken
August 26, 2024
"Great friendly service! Answered all my questions through the process of looking for a new insurance company."
"Hi Jim! Thanks for your review! I'm glad to hear your insurance questions were answered! Welcome to the State Farm Family!"
Dorothy Gilk
August 21, 2024
"Missy Pexa is my new Insurance Agent and provided excellent customer service. I am happy I switched and also now having lower rates! Give this State Farm Agency in New Prague, MN a try."
"Welcome to State Farm, Dorothy! I'm glad Missy provided excellent service in helping you switch over your insurance. Glad to hear we were able to save you money as well!!"
Kyle Fatturi
August 20, 2024
"Top tier service! Very helpful and personable"
"Great to hear that Kyle! Welcome to State Farm! We look forward to helping you with your insurance needs for the years to come :) "
Dinesh Bhusal
August 9, 2024
"Friendly people and Molly was there to help me with any questions and confusion I had regarding insurance policy. Very helpful staffs so it doesn’t take long to get you set up with insurance policy or any insurance guide you may need."
"Thanks for your review, Dinesh! I'm glad that we were able to help answer your insurance questions and get your policies all set up! "
Joie Ashlyn
July 3, 2024
"Great experience!"
"Thanks for your review, Joie! We are glad to have helped you with your insurance!!"
Danny Hobday
June 26, 2024
"Great customer service and easy to work with"
"Hi Danny! Thanks for your review! We look forward to helping you with your insurance for the years to come! "
Jennifer Cervantes
June 21, 2024
"Had a great experience here! Missy was quick to respond and get back to me with my quote that ended up saving me lots of money! Very professional and helpful"
"Thanks for your review, Jennifer! So glad that Missy was able to help you with your insurance which helped save you money! "
Nöje Lanphear
May 30, 2024
"Good service, fast response."
"Hi Noje! Thanks for your review! We appreciate it and are glad to help you with your insurance needs! "
Gretchen Wessel
May 16, 2024
"So my cousin said, “go check out State Farm, call Molly”. We have been in our home for years and had recent claims so I did not think it would be worth the effort. Insurance is so important though, so I finally called. Shanna made the quote process easy and and I felt really good about getting all the details updated on our home and getting a quote on all our policies. Whether you’re moving into a new home or have been living in your home for years, call Molly at State Farm and get an updated insurance quote. Take the time, it is worth the effort."
"Gretchen, thank you for sharing your experience! You are correct, Insurance is so important and we are glad that you called and we were able to help you with all your needs!! "
Jake Hruby
May 15, 2024
"Missy was great to work with!"
"Hi Jake! Thanks for your review and letting us know Missy was great to work with for your insurance needs! "
Ed Sullivan
May 8, 2024
"Shanna was very helpful in our process of selecting insurance for our new home purchase. While estimating the new house, she also reviewed all of our other insurance and was able to find significant savings from our current insurance broker. We have been with our broker for more than 25 years, but it has not seemed that they are an advocate for us. Shanna seemed to be focused on ensuring we had the best rates and were cognizant of all of our insurance options. For the first time in a long while, we feel like someone has our back!"
"Hi Ed! Thank you for taking the time to share your experience! I am so glad Shanna was able to help you with your insurance needs. Welcome to our State Farm family! "